Riot IQ ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Riot IQ, our software-as-a-service platform. By using Riot IQ, you agree to the terms of this Privacy Policy.
We may collect usage data and personal information, including but not limited to:
Personal Information: (i) Contact Information: Name, email address, phone number, and postal address (ii) Account Information: Username, password, and other credentials used to access your account (iii) Payment Information: Credit card details, billing address, and other payment-related information.
Usage Data: (i) Log Information: IP address, browser type, operating system, access times, and pages viewed (ii) Device Information: Information about the device you use to access our platform, including hardware model and operating system (iii) Activity Information: Information about your activities on the platform, such as the features you use and the actions you take.
Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your use of Riot IQ. Cookies are small data files stored on your device that help us improve our platform and your experience.
We may use the information we collect for various purposes, including to:
Provide, operate, and maintain Riot IQ.
Process and complete transactions and send related information, including purchase confirmations and invoices.
Communicate with you about your account, updates, security alerts, and support.
Personalize your experience and deliver content and product offerings relevant to your interests.
Monitor and analyze usage and trends to improve our platform.
Detect, prevent, and address technical issues and security risks.
Comply with legal obligations and protect our rights and interests.
We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: If required by law or in response to legal process, we may disclose your information to law enforcement, government authorities, or other third parties.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no security measure is perfect, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data. To exercise any of these rights, please contact us at research@riotiq.com. We will respond to your request in accordance with applicable data protection laws:
Right to Access: Request access to your personal data that we hold.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: Request the restriction of processing your personal data under certain conditions.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit those data to another controller.
Right to Object: Object to the processing of your personal data in certain situations.
Right to Withdraw Consent: Withdraw consent at any time if processing is based on consent.
Riot IQ may transfer your personal data to countries outside the EEA, including the United States. When we do so, we ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide an updated version of the Privacy Policy.
Data Collection: We collect and store data related to your orders, listings, and e-commerce activities on the Riot IQ platform. This data may include:
Order Information: Details of transactions processed through the platform, including order dates, product details, quantities, prices, and customer information.
Listing Information: Information about products you list for sale, including descriptions, images, pricing, and inventory levels.
E-Commerce Activity: Data related to your sales performance, customer interactions, and other e-commerce activities.
Use of Data: We use this data to:
Provide and enhance our services, ensuring efficient order processing and fulfillment.
Offer analytics and insights to help you manage and grow your e-commerce business.
Improve the platform's features and user experience based on usage patterns and feedback.
Data Sharing: We may share order, listing, and e-commerce data with:
Service Providers: Third-party vendors who assist in the processing and fulfillment of orders, payment processing, and other e-commerce-related services.
Business Partners: Entities with which we collaborate to provide joint services or conduct joint marketing activities.
Compliance with Law: Law enforcement agencies, government authorities, or other third parties as required by law.
Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you believe that we may have collected information from a child under 16, please contact us at research@riotiq.com.
Consent: By providing your email address and opting in, you consent to receive marketing communications from us about our services, promotions, and other updates.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each email or by contacting us at research@riotiq.com.
We may use automated decision-making and profiling to provide personalized services and improve the platform's functionality. You have the right to object to automated decision-making and profiling by contacting us at research@riotiq.com. These include:
Recommending products or services based on your e-commerce activity.
Analyzing user behavior to optimize platform features and user experience.
We may use third-party analytics services, such as Google Analytics, to collect and analyze information about your use of the platform. These services use cookies and other tracking technologies to gather information about your activities. The information generated by these services may be transmitted to and stored by these providers on servers in the United States and other countries. These providers use this information to evaluate your use of the platform, compile reports on platform activity, and provide other services related to platform activity and internet usage. We do not control these third-party cookies and their use may be governed by the privacy policies of the third parties employing these cookies.
If you are a California resident, you have the right to request information about the categories of personal information we collect, the purposes for which we use this information, and the categories of third parties with whom we share this information. You also have the right to request access to your personal information, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, please contact us at research@riotiq.com. We will not discriminate against you for exercising any of these rights.
If you have any questions or concerns about this Privacy Policy, please contact us at research@riotiq.com. By using Riot IQ, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
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